We try to ship all orders within 24 hours.We ship Monday through Friday except on Holidays. Any in-stock items ordered after 3 PM Eastern time will ship on the following business Day. Items drop-shipped from the manufacturer will take longer to ship.
We ship via UPS ground, UPS 2nd Day Air, UPS Next Day Air, FedEx and by common truck freight. We also reserve the right to ship with the carrier and method of our choosing. There is a $50.00 surcharge on any equipment items that require common freightline truck shipping (over 75 lbs. and non-UPS) to a residential address. International orders and orders being shipped to an APO are also welcome, however please call or email us for actual shipping charges.
Any items that are advertised as free shipping will ship with either UPS ground or truck freight.
For information on shipping charges to Alaska, Hawaii,Canada, U.S. territories and APO-FPO addresses, please contact us.
Warranties Costplustools.com provides a 30 day guarantee on the workmanship of merchandise. After 30 days, any defect in merchandise must be addressed directly with the manufacturer of that product. Prices are subject to change without notice. While we strive to produce an error free online catalog, we are not responsible for typographical or pictorial errors or errors due to changes in manufacturer's specifications.
Any cancellation or return on special order from the MFG. will be subject to a 15% re-stocking fee.
Repair kits, diagnostic equipment and software-based applications are non-returnable and non-refundable. No return on any products ship outside USA.
Any Electronic products ship only to the Billing Address.
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